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Better Technology = Better Patient Experience at Local Infusion. Here’s Why.

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Digital health has the potential to revolutionize the way infusion companies operate and provide care to their patients. With the right technology, we’re able to streamline processes, improve patient outcomes, and increase efficiency. Here’s how: 

Improving communication and collaboration between healthcare professionals

Technology can be leveraged to improve communication and collaboration between what’s often multiple healthcare professionals who are supporting one patient. With telemedicine, electronic health records, and the streamlining of traditional processes with lightweight technology, we can efficiently and securely share patient information and collaborate with other healthcare providers to ensure the best possible care. This can also help to reduce the risk of manual errors, while making all relevant information accessible to all members of the healthcare team.

Automating administrative tasks to free up time for patient care

Digital investment helps us streamline our processes and increase efficiency, too. By utilizing technology, we can automate administrative tasks, freeing up time for our Infusion Guides to focus on patient care. For example, we are able to cut 3-4 hours out of the initial referral process for each patient, allowing us to get them from diagnosis to treatment faster. Additionally, the use of digital tools helps to improve the accuracy of patient records, leading to better tracking and patient outcomes.

Better understanding and meeting the patient needs

Finally, digital health allows us to better understand and meet the needs of our patients. By collecting and analyzing clinical outcomes and engagement data, we can gain valuable insights into patient behavior and preferences. This helps us tailor our care plans and create more personalized treatment options.

There is a massive opportunity to redefine the traditional responsibilities of an infusion center from a transactional site of service to a patient care and data hub. We get patients treated faster, collect and report clinical outcomes that currently don’t exist, and connect them to support services that improve quality of life by managing the progression of their chronic condition. Our proprietary technology allows us to operate and innovate at scale.— Tina Liu, Head of Product & Operations at Local Infusion

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